Yes, you can return items to DMart, but you must be aware of the specific conditions and policies. Generally, items can be returned to any DMart Ready store within 7 days of purchase, provided they are unused, in their original condition, and accompanied by the original receipt. However, certain items, such as refrigerated items, seasonal/holiday items, bulk purchases, personal items, and fresh food, are not eligible for returns. Returns are generally for refunds, not exchanges.

Return Conditions

Timeframe: Items must be returned within 7 days of the purchase date.
Condition: The product must be unused, unaltered, and in saleable condition.
Original receipt: You must have the original purchase receipt.
Location: Items purchased online at DMart Ready can only be returned to DMart Ready stores, not regular DMart stores.
Refund Only: DMart generally offers refunds, not exchanges.

Items Not Eligible for Return

• Refrigerated items (e.g., butter, cheese, yogurt). Seasonal and festive items (e.g., decorations, gift wrapping).
• Bulk purchases.
• Personal items (e.g., underwear, cosmetics).
• Fresh food and non-food items (e.g., vegetables, fruits, flowers).

Quality Issues

If you have a quality-related complaint, please contact DMart Ready Customer Service or the manufacturer/retailer’s customer service department (contact information is usually found on the product packaging).